Platform Terms of Service

Effective date: 29 September 2026. Version: 9.

1. Service and operator

ArbeidMatch Norge AS, organisation number 935 667 089, operates arbeidmatch.no and RecOS and provides recruitment and staffing services. These general terms govern use of the websites and platform. A signed recruitment, staffing, employment, subscription or data processing agreement governs its specific subject matter and takes precedence where appropriate, subject always to mandatory law.

2. Users and roles

Candidates are people seeking work. Clients are organisations requesting recruitment or staffing services. Partners are cooperating recruitment or staffing organisations. A separate organisation using its own RecOS workspace is responsible for its own recruitment activity. Access to the platform does not create an employment relationship, agency authority, shared ownership of candidate records or unrestricted access to another workspace.

3. Accounts and acceptable use

Provide accurate information, keep account access secure and use only access granted to you. Do not impersonate others, submit fraudulent information, bypass access controls, distribute malicious content or use the service unlawfully. Notify our support of suspected account misuse.

4. Recruitment services

An application or presentation is not a job offer or a guarantee of placement, availability, suitability or a particular outcome. Employment and staffing assignments require the applicable separate agreements and lawful checks. Commercial fees, payment terms and any guarantees must be specified in the relevant agreement; these general terms do not invent an additional candidate charge.

5. Fair recruitment

Recruitment must respect applicable Norwegian equality and anti-discrimination rules. Clients and partners must use relevant, lawful selection criteria and must not request unlawful discrimination or unnecessary sensitive information.

6. Content and intellectual property

The service and its original content are protected by applicable intellectual-property law. You retain your rights in information you submit. You give us only the permissions needed to provide the agreed service, subject to privacy rights and the applicable instructions. Nothing here grants unrestricted rights to exploit a candidate's CV or personal data.

7. Personal data and candidate sharing

Submit your own information or another person's information only when authorised and with a lawful basis for the intended use. Provide the privacy information required for your role and respect restrictions on purpose, access, sharing and retention. Do not submit unnecessary sensitive information.

An identifiable profile may be shared only when the lawful basis and any required candidate permission cover that disclosure. A general registration, an account or these Terms are not blanket consent to share with employers, recruitment agencies or other workspaces. A profile with its name removed may still be identifiable.

Recipients may use candidate information only for the recruitment purpose for which it was supplied, must protect it and must not disclose it onwards without authority and a lawful basis. Separate controllers remain responsible for their own notices, rights handling and lawful use. Processor relationships require the applicable data processing agreement.

Our Privacy Notice explains our processing and role allocation. Accepting these Terms does not waive GDPR rights, grant optional marketing or statistics consent, or authorize a new purpose. Required erasure or restriction notices must be acted on and relevant recipients notified as the law requires.

8. Service information and availability

We aim to keep information useful and the service available, but information can change and interruptions can occur. Candidate counts, automated assessments and general guidance require appropriate verification. Users remain responsible for decisions within their own role. Nothing in this clause removes our contractual duties or mandatory obligations.

9. Liability

Liability is governed by the applicable agreement and Norwegian law. Where lawful, indirect losses may be excluded, but no exclusion limits liability that cannot legally be excluded, including applicable rights under data-protection, employment and consumer law. These Terms do not exclude responsibility for intentional or grossly negligent conduct where such exclusion is unlawful.

10. Misuse and claims

A person or organisation responsible for unlawful misuse may be liable under applicable law. These Terms do not impose an unrestricted indemnity on candidates or transfer ArbeidMatch's own statutory responsibilities to users.

11. Suspension and ending access

We may restrict access where reasonably necessary to address misuse, security threats, legal requirements or a material breach. Where appropriate we explain the reason and provide an opportunity to resolve it. Ending access does not erase statutory rights or automatically determine how long every record must be retained. Data access, export and deletion remain subject to the applicable agreement and law.

12. Changes

We publish dated versions and notify affected users of material changes as appropriate. Changes do not retrospectively expand candidate consent. Where a change requires express agreement or new consent, continued use alone is insufficient. Existing signed agreements are changed only through their applicable change process.

13. Law and disputes

Norwegian law applies, subject to mandatory protections that cannot be excluded. Contact us first to try to resolve a concern. Unless mandatory rules or a specific agreement provide otherwise, disputes may be brought before the competent Norwegian court. These Terms do not prevent a complaint to a supervisory authority or remove mandatory consumer or employee forum rights.

14. Contact

General: our support. Privacy and legal: post@arbeidmatch.no. Address: Sverre Svendsens veg 38, 7056 Ranheim, Norway.